Helpful FAQ’s

  • How far in advance should I book?

    We recommend booking at least 4-6 weeks in advance. For larger events like weddings or corporate functions, 5-12 months' notice is ideal to secure your date and customize your menu.

  • Do you accommodate dietary restrictions and allergies?

    Yes! We offer vegetarian, vegan, gluten-free, dairy-free, halal, and other dietary options upon request. Please let us know of any allergies or restrictions when placing your order.

  • . Is there a minimum order requirement?

    Yes, our minimums vary depending on the type of service.

    Typically a 20-guest minimum
    (Custom events can be discussed.)

  • Do you offer delivery and setup?

    Do you offer delivery and setup?

    Yes! We provide delivery and setup for all events. Fees vary based on distance if travelling outside of Auckland and event size.

  • Can I customize my menu?

    Absolutely. We offer flexible menus that can be tailored to your event theme, budget, and dietary preferences. Let’s collaborate to build something perfect for your event.

  • What is your cancellation policy?

    Cancellations made more than 21 days in advance may receive a partial refund (minus the non-refundable booking fee)For events canceled less than 21 days before, refunds are not given due to ingredient and scheduling commitments. Full T&Cs can be found on our website

  • Do you charge for travel?

    Our standard booking fee includes delivery, setup (pack-in), pack-out, and one staff member for events within a 40km radius of the Social & Graze office.

    For locations beyond 40km, we’ll provide a custom travel quote based on distance and staffing needs.

    All travel-related costs will be clearly outlined in your quote—no hidden fees, ever.