Helpful FAQ’s

  • How far in advance should I book?

    We recommend booking at least 4-6 weeks in advance. For larger events like weddings or corporate functions, 5-12 months' notice is ideal to secure your date and customize your menu.

  • Do you accommodate dietary restrictions and allergies?

    Yes! We offer vegetarian, vegan, gluten-free, dairy-free, halal, and other dietary options upon request. Please let us know of any allergies or restrictions when placing your order.

  • Is there a minimum order requirement?

    Yes, our minimums vary depending on the type of service.

    Typically a 20-guest minimum
    (Custom events can be discussed.)

  • Do you offer delivery and setup?

    Yes! We provide delivery and setup for all events. Fees vary based on distance if travelling outside of Auckland and event size.

  • Can I customize my menu?

    Absolutely. We offer flexible menus that can be tailored to your event theme, budget, and dietary preferences. Let’s collaborate to build something perfect for your event.

  • What is your cancellation policy?

    Cancellations made more than 21 days in advance may receive a partial refund (minus the non-refundable booking fee)For events canceled less than 21 days before, refunds are not given due to ingredient and scheduling commitments. Full T&Cs can be found on our website

  • Do you charge for travel?

    Our standard booking fee includes delivery, setup (pack-in), pack-out, and one staff member for events within a 40km radius of the Social & Graze office.

    For locations beyond 40km, we’ll provide a custom travel quote based on distance and staffing needs.

    All travel-related costs will be clearly outlined in your quote—no hidden fees, ever.