Helpful FAQ’s
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How far in advance should I book?
We recommend booking at least 4-6 weeks in advance. For larger events like weddings or corporate functions, 5-12 months' notice is ideal to secure your date and customize your menu.
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Do you accommodate dietary restrictions and allergies?
Yes! We offer vegetarian, vegan, gluten-free, dairy-free, halal, and other dietary options upon request. Please let us know of any allergies or restrictions when placing your order.
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Is there a minimum order requirement?
Yes, our minimums vary depending on the type of service.
Typically a 20-guest minimum
(Custom events can be discussed.) -
Do you offer delivery and setup?
Yes! We provide delivery and setup for all events. Fees vary based on distance if travelling outside of Auckland and event size.
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Can I customize my menu?
Absolutely. We offer flexible menus that can be tailored to your event theme, budget, and dietary preferences. Let’s collaborate to build something perfect for your event.
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What is your cancellation policy?
Cancellations made more than 21 days in advance may receive a partial refund (minus the non-refundable booking fee)For events canceled less than 21 days before, refunds are not given due to ingredient and scheduling commitments. Full T&Cs can be found on our website
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Do you charge for travel?
Our standard booking fee includes delivery, setup (pack-in), pack-out, and one staff member for events within a 40km radius of the Social & Graze office.
For locations beyond 40km, we’ll provide a custom travel quote based on distance and staffing needs.
All travel-related costs will be clearly outlined in your quote—no hidden fees, ever.